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Terms and Conditions

Last Updated: [26/03/2025]

1. Acceptance of Terms

By accessing or using OnlineTuition.org.uk (“the Website”), you agree to comply with these Terms and Conditions (“T&Cs”). If you do not agree, you must not use the Website.

2. Definitions

  • “User”: Any person accessing or using the Website.
  • “Tutor”: An educator providing live-streamed tuition.
  • “Student”: A learner receiving tuition via the Website.
  • “Service”: Live-streamed educational sessions and related materials.

3. Account Registration

  • Users must provide accurate and current information.
  • Users under 16 must obtain parental consent.
  • Accounts are non-transferable; users must keep login details secure.

4. Live Streaming Services

  • Tutors must comply with UK education standards (e.g., DfE guidelines).
  • Students must respect tutors and other participants (no harassment, bullying, or illegal content).
  • Sessions may be recorded for quality and safeguarding purposes.

5. Payments & Refunds

  • All fees are in GBP (£) and subject to UK Consumer Rights Act 2015.
  • Refunds are processed within 14 days if services are not delivered as described.
  • Subscription cancellations must be made 7 days before renewal.

6. Data Protection (GDPR Compliance)

  • We collect personal data (name, email, payment details) under UK GDPR.
  • Data is used only for service provision and not shared unlawfully.
  • Users have the right to access, correct, or delete their data.

7. Prohibited Conduct

Users must not:

  • Share copyrighted materials without permission.
  • Disrupt lessons with spam, hacking, or illegal content.
  • Use the Website for commercial purposes without consent.

8. Intellectual Property

  • All course materials, logos, and software belong to OnlineTuition.org.uk.
  • Users may not reproduce, sell, or redistribute content without permission.

9. Termination

We reserve the right to suspend or terminate accounts for:

  • Breach of T&Cs
  • Fraudulent activity
  • Abusive behaviour

10. Limitation of Liability

  • We are not liable for:
  • Internet outages or technical issues.
  • Third-party content (e.g., external links).
  • Incorrect advice from tutors (seek independent verification).

11. Governing Law & Disputes

  • These T&Cs are governed by English and Welsh law.
  • Disputes will be resolved via UK courts or alternative dispute resolution (ADR).

12. Changes to Terms

We may update these T&Cs. Users will be notified via email or website notice.

13. Contact Us

For questions, contact:
📧 Email: support@onlinetuition.org.uk

Additional Legal Considerations:

✅ Safeguarding (for Under 18s): Comply with Keeping Children Safe in Education (KCSIE) guidelines.
✅ Accessibility: Ensure compliance with Equality Act 2010 (for disabled users).
✅ Ofcom Regulations: If offering video-sharing services, adhere to UK Communications Act 2003.